Our production staff is available Monday thru Friday, from 8AM to 3PM (EST) minus U.S. holidays. Our current office time is posted below.


REGARDING ORDER SAMPLES: Please take a few moments to review your sample(s) carefully because once we have received your approval via our ticket system, your order will ship as-is, depending on the shipping option you choose. Any changes requsted to the documents wording, font, or layout, after your package has shipped can be made, but for a reprint fee + shipping cost. If you do desire changes to your sample or want to approve your sample, please respond to your ticket with any request(s) by filling out the message box below. It is important to the production process that we get these changes in writing. Changes can not made made over phone or by live chat! Also note that if it has been 5 business days since you've last communicated with us through our ticket system, your order will be marked "approved" by you and ship as-is.

Diploma Company' Production Dept
Diploma Company > Diploma Company' Production Dept
 

Customers cannot open their own tickets!
If you placed an order with Diploma Company and requested a sample, production will email you a special ticket number once a sample has been produced. Check your Inbox.

 
 

View your sample ticket here!
Tickets allow customers to communicate directly with the assigned production associate working on their order. Ticket numbers are emailed to customers. Check your Inbox!

 

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