Terms and Conditions - Diploma Company
This Agreement must be completed, understood and agreed to by a person over 18. You will be (or are being) asked to click “I agree” on our online order form, which means you (“User”) signify your agreement to our terms and conditions which are posted on this page. If you do not agree to this Agreement, do not use this site and do not click “I agree”.
Please check this Agreement periodically for changes as the owner of this site, DiplomaCompany.com and its subsidiaries (“Us,” “We,” “the site,” or the “Company”) reserve the right to revise this Agreement and your continued use of this site following the posting of any changes to the Agreement constitutes acceptance of such changes.
The Company and its subsidiaries reserve the right to terminate a User’s use of this site, cancel their order and/or void their transactions at any time without notice and may do so for any reason, including any breach of this Agreement or the instructions on this site by User.
Also, the Terms and Conditions posted on this page override any previous information that you have received over the phone or e-mail or in any other contact with a representative of The Company and its subsidiaries. Our Terms & Conditions on this page are binding over all other forms of contact.
This Agreement applies to licensors and advertisers as well.
By agreeing to our Terms and Conditions, you "User" understand that the product and materials and services sold by the Company and its subsidiaries are strictly for your personal use, and are for novelty, replacement, and entertainment purposes. No documents or services produced by The Company or its subsidiaries are to be used in support of illegal or unlawful activity, and you hereby agree not to use any document or service of The Company for such a purpose. If you are concerned about the legality of any content you provide for a certificate or diploma from The Company, please check with a qualified attorney or consult the applicable statutes and authorities prior to purchasing.
LICENSE TO USE THIS SITE
Upon your agreement to this Agreement, the Company grants you a non-exclusive, non-transferable limited license to use this site in strict accordance with the terms and conditions in this Agreement and as permitted via instructions on this site. You agree not to make any false or fraudulent statements in your use of or to gain access to this site. You acknowledge and agree that all services available on this site are provided at the discretion of the Company and its advertisers and licensors and are protected by copyrights, moral rights, trademarks, service marks, patents, trade secrets, and other proprietary rights and laws, in the U.S. and internationally. You agree that you are responsible, to the Company and to any relevant third parties, for all content provided by you. All rights not expressly granted herein are fully reserved by the Company, its advertisers and licensors. You agree to pay for any and all purchases and services made using your name and credit card through this Site, not to challenge any such charges and to pay for all collections and/or attorneys fees resulting from any non-payment.
Except as may be explicitly permitted through this site or necessary for your use of the site as intended by the Company, you agree not to save, download, cut and paste, sell, license, rent, lease, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from materials, code or content on or from this site. Systematic retrieval of data or other content from this site to create or compile, directly or indirectly, a collection, compilation, database or directory without written permission from the Company is prohibited. In addition, use of the content or materials for any purpose not expressly permitted in this Agreement is prohibited.
USER'S LICENSE GRANT TO SITE
Except with regard to personal information, all information which you post on this site or communicate to the Company through this site (collectively “Submissions”) shall forever be the property of the Company. You agree to the Site Submission Rules, if provided by Company, as part of this Agreement. The Company shall not treat any submission as confidential and shall not incur any liability as a result of any similarities that may appear in future Company services or products. Without limitation, the Company shall have exclusive ownership of all present and future existing rights to any Submission of every kind and nature everywhere. You acknowledge that you are fully responsible for the message, including its legality, reliability, appropriateness, originality and copyright. You hereby represent and warrant that your Submission does not infringe the rights of any third party.
DISCLAIMER OF WARRANTIES THE COMPANY, ITS ADVERTISERS AND LICENSORS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THIS SITE, THE SUITABILITY OF THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE, OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE. ALL INFORMATION AND USE OF THIS SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS HEREBY DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SITE, THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE AND ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE, INCLUDING ALL EXPRESS, STATUTORY, AND IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS DO NOT WARRANT THAT THE CONTENTS OR ANY INFORMATION RECEIVE THROUGH THIS SITE ARE ACCURATE, RELIABLE OR CORRECT; THAT THIS SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENTS OR ANY INFORMATION RECEIVED THROUGH THIS SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THIS SITE IS SOLELY AT YOUR RISK. USER AGREES THAT IT HAS RELIED ON NO WARRANTIES, REPRESENTATIONS OR STATEMENTS OTHER THAN IN THIS AGREEMENT. BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THESE EXCLUSIONS MAY NOT APPLY TO YOU BUT SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW OF YOUR JURISDICTION. LIMITATION OF LIABILITY UNDER NO CIRCUMSTANCES SHALL THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES THAT RESULT FROM, OR ARISE OUT OF THE USE OF, OR INABILITY TO USE, THE SITE, THE INFORMATION CONTAINED ON OR RECEIVED THROUGH USE OF THIS SITE, OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH THIS SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF THE COMPANY, ADVERTISERS AND/OR ITS LICENSORS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THE COMPANY, ADVERTISERS AND/OR ITS RESPECTIVE LICENSORS’ LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW OF YOUR JURISDICTION. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless the Company, its advertisers, licensors, subsidiaries and other affiliated companies, and their employees, contractors, officers, agents and directors from all liabilities, claims, and expenses, including attorney's fees, that arise from your use of this site, or any services, information or products from this site, or any violation of this Agreement. The Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with the Company in asserting any available defenses.
CONTENT; COPYRIGHTS; TRADEMARKS
You shall abide by all copyright notices, information, or restrictions contained in any Content accessed through the Site. Designs and other works of authorship created by our users are the property and responsibility of their creators, and not of the Company. Our customers enter their own preferred text, names of educational institutions or other entities, and other names for the certificates and diplomas that we print.
For Services that have account identifications and/or logins, we will, as warranted, terminate repeat infringers. If you believe that an account holder or subscriber is a repeat infringer, please follow the instructions above to contact our agent and provide information so that we can verify that the user is a repeat violator.
SUBMISSIONS AND USER-CREATED CONTENT
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Site or the Services provided by you are non-confidential and shall become the sole property of the Site. We will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You are solely responsible for any submission you make to the Site. Export You agree that you shall comply with all applicable export and import control laws and regulations in your use of this site, or materials or services received through this site, and, in particular, you shall not export or re-export anything on or received through this site in violation of local or foreign export laws and/or without all required U.S. and foreign government licenses. Government Use If you are a branch or agency of the U.S. Government, the following provision applies. This site, code, contents, services and accompanying documentation are comprised of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212 (SEPT 1995) and are provided to the Government (i) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 (JUN 1995) and 227.7202-3 (JUN 1995). Unpublished rights reserved under the copyright laws of the United States.
The Company may suspend or terminate this Agreement or User’s use immediately upon receipt of any notice which alleges that User has used this site for any purpose that violates any local, state, federal or law of other nations, including but not limited to the posting of information that may violate third party rights, that may defame a third party, that may be obscene or pornographic, that may harass or assault others, that may violate hacking or other criminal regulations, etc. of its agents, officers, directors, contractors or employees. In such event, Company may disclose the User’s identity and contact information, if requested by a government or law enforcement body or as a result of a subpoena or other legal action, and Company shall not be liable for damages or results thereof and User agrees not to bring any action or claim against Company for such disclosure.
CHOICE OF LAW AND FORUM
This site (excluding third party linked sites) is controlled by the Company from its offices within the State of which it operates, U.S. of America. It can be access from all 50 states as well as from other countries around the world to the extent permitted by site. As each of these places has laws that may differ from that of which it operates, by accessing this site, both you and the Company agree that the statues and laws of the shall apply to any actions or claims arising out of or in relation to this Agreement or your use of this site, without regard to conflicts of laws principles thereof. You and the Company also agree and hereby submit to the filing of any claim only in the exclusive personal jurisdiction and venue of which it operates and any legal proceedings shall be conducted in English. The Company makes no representation that products on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. This Agreement shall not be governed by the United Nations Convention on Contracts for the Sale of Goods.
RETURN POLICY & GUARANTEE
Due to the customized nature of our service, where we print and deliver your content on our diploma and certificate forms, we cannot offer any refunds on orders that have shipped. All sales are final. Please research our products and services and carefully review the text you have input before placing your order with us. The Company lists its Terms and Conditions, its help guide, e-mail, and live chat, to help you in placing an order with our company and answering any questions that you may have. We sell custom products made-to-order; therefore all sales are final.
REFUNDS may be issued in the following circumstances: If the item is currently in production and has not been shipped, you may request a cancellation. Please note that a $25 cancellation fee may be applied to cover any cancellation fees and production time associated with your product and purchase. The difference will be deducted from your order's total. If you overpaid for your order, we will refund the difference. We are not responsible for the performance of our shipping couriers (UPS, DHL, USPS, etc). We are not responsible – in any way - for late delivery. Once your package is picked up by our shipper, the shipping process is out of our control. If the shipper cannot locate your address or if you are unavailable to sign for your package, or if for any reason your package does not arrive within your requested timeframe, we cannot be held responsible. To get a refund in those instances, it may be possible for you to file a copy with our courier. If we make a mistake in properly applying the content you provide to your document, your remedy is limited to us correcting our mistake and reshipping the corrected document to you using your original shipping information. If you receive your order and recognize mistakes, you must e-mail us a description of the errors on your order within 90 days, in which case we will document your issue, and e-mail you back, confirming any changes that we need to apply. There is only ONE replacement of each document allowed per order. We allow you 30 days, upon deliver of documents, in which to notify us of a misprint or request for a reprint. We will dispose of all orders after 30 days to protect your personal information. After that time, no reprints can be promised, and you will need to place and pay for a new order.
CANCELLING YOUR ORDER
You can cancel your order at any time.
Paid Orders - Has Not Shipped
You may cancel, minus a 10% processing fee helps us cover charges by our processing bank.
Paid Orders - Has Shipped
When an item is shipped, all sales are final.
GETTING A REPRINT OF AN EXISTING ORDER
If a mistake is made by our staff, please contact us via e-mail or fax to report the error in detail along with your name, email, phone, and order number. All reprint requests submitted and confirmed by our production staff before noon (EST) of the same business day, will ship out that business day. All reprint requests submitted after noon (EST), will be processed the following business day. The Company allows only ONE reprint of each document! If you notice anything wrong, make sure to list EVERYTHING that is wrong the first time you submit your reprint request. If you request additional reprint requests for document(s) that we have previously reprinted, you may be asked to pay our standard reprint fees (look below). A reprint of your original order with all your necessary changes will be sent to you at no cost!
Reprints are sent out using the same shipping method you opted for on the original order. Example: If you requested free ground shipping on your order, you will get ground shipping on your reprint order. In some rare circumstances, The Company may work out an upgrade in your shipping method for your reprint, but shipping upgrades are the final decision of The Company. Reprint fees may apply in these instances: *
If the mistake is yours and not ours, such as a typo, spelling error, incorrect date of graduation, or other error in the information you supplied on the Site. This is why its important to check over your order details. * If we sent you an email or fax copy of document(s) that we've made for you and you approved our work! Since you gave it the OK and authorized us to ship it, any changes may require a reprint fee. More information can be found on our page about replacements and reprints.