How to Submit or Edit a Transcript Template File

This guide is for customers who have already placed a transcript order and want to provide a custom list of subjects and grades/marks. If you are new and still exploring transcript products, please start on our Transcript Landing Page. Otherwise, follow these steps to learn exactly how the custom coursework process works.

Step 1: After You Place Your Order

Once your transcript order is received, our design team automatically creates a ticket for you in our system. This support ticket is how we track your project and keep communication organized — no extra action is required on your part. You’ll then receive an email with instructions and a .doc file (compatible with Microsoft Word, Google Docs, or LibreOffice) of the transcript layout. This file is the foundation for customizing your coursework.

Step 2: Choose How to Provide Coursework

You have two options for submitting the classes and grades you’d like displayed:

  • Option 1: Submit a List
    Send us a list of your classes and grades. Our production team will handle arranging them, “calculating GPA (grade point average) or overall marks/percentage if required, and ensuring accuracy.
  • Option 2: Edit the Word Template
    Open the template file we send you, then add your classes, grades, and other details directly. When you’re finished, return the updated file to us. This option saves costs and allows you to control the customization process.

Step 3: Software You Can Use

The template is provided as a Word document (.doc file), which is easy to edit with common tools:

  • Microsoft Word – Edit directly on your desktop.
  • Google Docs – Upload the file to your Google Drive and edit online.
  • LibreOffice / OpenOffice – Download LibreOffice or OpenOffice for free and edit offline.

Step 4: Watch How to Edit the Transcript File

Our instructional video below demonstrates how to work with the template file — including adding courses, calculating GPA, and making edits.

Watch our designer Benjamin explain step-by-step how to edit the transcript file, term/semester breakdowns and grade/mark calculations.

Step 5: Send Back Your File

When your file is ready, please contact our team to send it back. We’ll apply your updates to your existing order and prepare it for printing on secure paper with all required finishing details. You may revise your file as often as needed, provided it follows our design guidelines.

Thank you for choosing Diploma Company — we look forward to completing your transcript with care and precision.