Help Portal

Shopping from Anywhere?

We now have one global store that ships from the USA to anywhere in the world. No matter where you're located, we service clients globally with a seamless shopping experience.

We've consolidated all our regional stores into a single .com, making it easier for you to shop with us from anywhere!

How realistic will my document look?

Your document will be as realistic as legally allowed. Our team has spent years collecting real documents, studying their formats, and generating own own layouts that ensure our diplomas and transcripts resemble those from genuine high schools and colleges. We operate a professional print shop equipped with a variety of machinery tailored to different diploma types. For instance, some diplomas may utilize electrostatic digital printing, while others may use offset print techniques or thermal DOD. Each document is unique and requires specific equipment. We have received numerous rave reviews and back all our work with a three month satisfaction guarantee, a level of confidence rarely seen elsewhere. If we weren't absolutely sure you'd love our work, we wouldn't stand by it with such a strong warranty.

How do I know this site isn't a scam?

We understand the concern—this industry can feel hit or miss. That’s why we’ve been working since 2006 to do things differently, and we’re proud to have earned the trust of thousands of customers along the way.

We back everything we do with a straightforward, risk-free guarantee. If we can’t meet your expectations, we’ll make it right. No fine print, just fairness. Read our full guarantee policy.

Still unsure? You can read verified reviews from real customers on Reviews.io or contact us directly to speak with a real person on our team.

Can I customize the design and content of my document?

Certainly! Our order forms collect the most basic information, like names and dates, to simplify the ordering process. If you have concerns about the final document, you can request a proof when placing an order. With a proof, our designer is available to show you a mock up of their work and discuss specific concerns or suggestions that you may have.

How can I check on the latest status of my order?

Most orders ship out in 24 business hours, but a lot happens in the process. If you want to better understand the status of your order and what's the latest, click here to get current order details.

Is it legal to purchase fake diplomas and transcripts?

While it’s essential to clarify the term 'fake' in this context, it's illegal to obtain fraudulent documents from diploma mills. Diploma Company adheres to legal standards and does not offer such documents. Our services, although highly realistic, are for novelty and personal replacement purposes only, not for official use. Diploma Company is not an accredited institution, and our documents have no official value. The legal implications of using a custom document depend on your actions. Purchasing a novelty document for display is generally harmless, but you should research and understand the legal considerations in your jurisdiction. We cannot offer legal advice, so please conduct due diligence and comply with local laws. Use our documents responsibly and respect their intended purpose.

How long does it take to receive my order?

If your order is approved for shipping by 3 PM Eastern Daylight Time, we’ll ship it out the very same day. We use your selected shipping method—ranging from free U.S. ground shipping to express global delivery—to get it moving fast.

While we work hard to meet every deadline, delays can happen due to special requests, proofing requirements (see more on that below), weather events, power outages, or even flight disruptions.

That said, even in the rare worst-case scenario, your order should still arrive no later than May 20.

Need more detail? Visit our Shipping and Delivery page.

How much do your services cost?

The price of all diploma and transcript services is listed on our website. There may be additional fees for extra copies and upgraded printing techniques. The total price, including the document, all upgrades, and the shipping cost (if needed), is clearly displayed in your shopping cart at checkout. You will be aware of the entire cost before finalizing your order with us.

Can I see a sample of the document I want before I order it?

While we don't provide samples before payment due to liability reasons and to ensure serious inquiries, you can request a free proof of our work when ordering services such as fake diplomas or fake transcripts. This allows you to review the designer's work and approve it before it's printed, packaged, and shipped. We use an authorization process, not capturing funds until you're satisfied. If you love the proof, it ships. If not, the order can be canceled with no charge. Simply select the option to request a sample on any of our order forms. Although this service is free, it may delay the shipping process as we await your feedback.