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  • Our support team is here M-F 10AM-6PM CST. Currently, it's at our offices.
  • Our staff is off weekday nights, weekends and holidays including: Christmas, New Years, July 4th, Memorial Day and Thanksgiving. Hours may be limited or reduced on days such as Friday after Thanksgiving, Christmas Eve and New Year's Eve. This schedule is because we follow the ship schedule of our courier.

  • If staff is available, please try chatting with us first!
  • To email us instead, use the contact form below.

Email Tips

  • We will notify you via email once a staff member has responded to your request. All support and sales requests are handled over email.

    Sample/proof issues are handled through our ticket system and a designer will reach out to you directly.

  • Please keep in mind that some emails from us, including receipts and confirmations, may show up in your email's junk or spam folder depending on your email settings.
  • Be sure to mark any communication from us as 'not spam' or add @diplomacompany.com to your email safe list. This will prevent any future issues with email.

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Contact Details

866-687-5403