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Please be aware that some emails from us, such as receipts and confirmations, may end up in your email's junk or spam folder, depending on your email settings. To prevent this, kindly mark any communication from us as 'not spam' or add "@diplomacompany.com" to your email safe list. This will help avoid any future email-related issues.

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Our support and design team are available weekdays via phone, chat, and email.

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Notes about support

Ways to Reach Us

Toll-Free Phone Support: 866-687-5403
Chat: Click for Live Support!
E-Mail: Please use the form on this page to contact us.

When We're Available

Our Staff is Here: Monday to Friday, from 10 am to 5 pm CST
Please note, our staff is away weekday nights, weekends, and major USA holidays, including the Friday after Thanksgiving, Christmas Eve, and New Year's Eve.

Useful Support Links

If you need to know the current status of your order, click here to track your latest order status.
For answers to frequently asked questions, please visit our FAQ page .

I am not getting emails from your company?

Please be aware that some emails from us, such as receipts and confirmations, may end up in your email's junk or spam folder, depending on your email settings. To prevent this, kindly mark any communication from us as 'not spam' or add "@diplomacompany.com" to your email safe list. This will help avoid any future email-related issues.