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Our friendly support and design team is available weekdays via phone, chat, and email to assist you.

Trusted by thousands worldwide for high-quality replica diplomas, transcripts, and certificates — backed by our 90-day satisfaction guarantee.

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Notes about support

Ways to Reach Us

  • Phone Support (U.S. number): 866-687-5403
  • Chat: Click for Live Support!
  • E-Mail: Please use the form on this page to contact us.
    Your information is safe and will only be used to respond to your inquiry.
  • Mailing Address:
    10286 Staples Mill Rd, Suite 214
    Glen Allen, VA 23060
    USA
    Please note: This is a mailing address only. We do not offer in-person service at this location.

When We're Available

  • Our Staff is Here: Monday to Friday, from 9 am to 4 pm EST
  • Please note, our staff is away weekday nights, weekends, and major USA holidays, including the Friday after Thanksgiving, Christmas Eve, and New Year's Eve.

We strive to respond to all inquiries within 24 hours during business days.

Useful Support Links

Frequently Asked Questions

  • Why am I not receiving emails from DiplomaCompany.com?

    Sometimes our emails, including order confirmations and receipts, may end up in your email’s junk or spam folder depending on your email settings. To ensure you receive all important messages, please check your spam folder regularly and mark any emails from us as “Not Spam” or add our domain @diplomacompany.com to your safe sender list or contacts. This helps prevent future emails from being filtered out.

Still have questions? Don’t hesitate to contact us — we’re here to help!