We're Here to Help!

Give us a call toll-free at 866-687-5403


Our online shop is open 24/7! The support and design departments at Diploma Company are here M-F 10 am to 5 pm CST. Currently, it is at our offices.

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Support Tips

  • If we do not respond immediately, we may be away but will return soon. Our staff is off weekday nights, weekends, and major USA holidays, including the Friday after Thanksgiving, Christmas Eve, and New Year's Eve.
  • We handle all requests to proof an order through our ticket system, where you can communicate directly with our designers. Although you can speak to the support team about your sample, it's best to communicate directly with the designer through the ticket system about the sample for a smoother communication.
  • Please remember that some emails from us, including receipts and confirmations, may appear in your email's junk or spam folder. This is often depending on your email settings.
  • Be sure to mark any communication from us as 'not spam' or add @diplomacompany.com to your email safe list. Doing so will prevent any future issues with email.