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We're Here to Help!

We take the safety of our employees and customers seriously during this critical time. Our printing facility is still operating and orders are shipping out on time. There is a chance the COVID-19 may delay shipments in the future. If this happens, we can send you a pdf digital copy of your document until your package can be delivered. We appreciate your patience and understanding during these times. As of this all operations are normal .

When is the Diploma Company Support Team Available?

Our staff is here M-F 10AM-5PM EST! *Excluding Public Holidays. It is currently at our offices. Keep this in mind if you're trying to reach us outside of support hours.

Notes About Support Hours

  • Our offices are closed on major U.S.A. holidays
  • Even after normal support hours, staff often works late and will respond to requests. Feel free to try and reach out to us after hours.

How To Reach Us?

Talk to a real person about our products and services, and more. If you would like to get an update on your order, you can do that here.

Recommended Way to Reach Us

We suggest using live chat first. It's the best way to reach us because we can provide direct links to products and assist you during the shopping experience. Sometimes over the phone walking you through the steps to using the store can be difficult. At the same time, we offer multiple forms of contact because different methods will appeal to different people.

Helpful Links