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At Diploma Company, we understand that purchasing novelty diplomas and transcripts may be a new experience for many. As such, we have invested significant time in training our staff and perfecting our craft to ensure we deliver the best quality prints possible. We know that choosing a website and making the right decision can be stressful, so we offer peace of mind through our one-of-a-kind guarantee. When you place an order with us, you can be confident that we stand behind our work for 3 months and will be there to address any issues that may arise.
While other businesses say 'no refunds,' Diploma Company does things differently. We believe that your purchase isn't final until you're happy with it. Unlike our competitors, we don't just sell products or services — we make sure you're satisfied. Our commitment is to make you happy, even after you buy from us. Most places don't offer refunds, but at Diploma Company, we do. We want you to feel confident and worry-free when you shop with us. Your happiness is not just important; it's our promise to you.
If there are any mistakes on your order, if it's damaged or flawed, or if it arrives late and you no longer need it, simply report the issue within 90 days of receiving it. We will promptly send a revised copy or give a full refund, if needed, to make it right. All we ask is that you please reach out to us by starting a chat here or calling us at +61-280155665. We appreciate your patience as we work fast to resolve any and all matters. Please note that our staff is here weekdays, 8 am to 11 am AEDT, but we're off weekends and major holidays.