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If our response is delayed, it may be because our staff is temporarily unavailable. Our team is off during weekday nights, weekends, and major USA holidays, including the Friday after Thanksgiving, Christmas Eve, and New Year's Eve.
Forthrough our , we handle them through our ticket system, allowing direct communication with our designers. While you can also contact our support team regarding your sample, using the ticket system for sample communication ensures a smoother process.
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