Shipping & Delivery Details with Diploma Company!
Time to Make Your Order Plus Time to Ship Determines How Long it Takes To Get Your Package From Us!
How long before my order ships?
- No Proof with Order. If you did not request a proof this speeds up the process. Any order placed before our 1pm EDT (Monday through Friday cutoff will leave our production facility that day. Exceptions are Saturday orders which need to be submitted by 'noon on the Friday before.
- I got a proof or sample. If you requested a sample of your order, this typically delays delivery an extra 1-2 days, although we do work hard to get out proofs as fast as we can. The process takes time as we wait for you to approve our work. Like always, we strongly recommend not getting samples if you are somebody who doesn't check their email regularity. All samples will be sent to you through our ticket system will email alerts reminding you to view your ticket and look over samples. Remember non-checked samples will delay shipping and delivery times.
Other delays may include requests for special paper to be used, custom parts needed for special requested seals, etc.
How much does shipping cost?
Shipping cost is calculated on a "per order" basis and is based your selected shipping option. To save you money, we do not base rates upon "overall weight," "number of item". To get current rates, add an item to your cart, checkout and provide your shipping address. Rates can change daily depending on current prices with our courier. Promotions such as free shipping and other discounts may be available for specific markets, so be sure to reach out to us.
How soon will it be delivered to me?
When you check out after adding an item to your cart, the cart will collect your shipping address. This address is used to determine available shipping methods. Choose the method that best suits your needs. For many customers we offer overnight rush delivery meaning your package could come as soon as Dec 16 Pretty fast, right? There are also slower, more affordable options, that would still deliver your package no later than Dec 23 if all goes to plan. On top of that their options for destinations all over the world. You simply add your item to the cart to see available shipping methods with our courier.
How Will You Protect My Document During Transit?
All of our documents are sent in flat unmarked packaging sleeves with reinforced corners to protect it during transit. This type of packaging is how must schools sent diplomas to students. Your package from us will not mention our website or anything about "diplomas" or "transcripts" being inside of it! We respect your privacy and proudly offer 100% anonymous packaging!
How will I know that my Diploma Company Australia package has left?
Tracking numbers are electronically generated and emailed to our customers, once their package is scanned by a delivery driver. Please keep in mind that tracking numbers may not be active and can not be tracked right away. Sometimes it can take a few hours of movement of your package to update online. It is not uncommon for customers to get their package before tracking details are updated through the courier's website.