Shipping & Delivery Details

We know how important it is that your custom diploma or transcript document, arrives on time. That is why we provide clients:

  1. Guaranteed delivery dates with FedEx and UPS!
  2. Package tracking!
  3. 24 business hour turnaround! This means that most packages leave our warehouse in 24 business hours or less.

When will my package arrive?

What are my options and what will they cost?


Shipped to Canada
  • $35.00 - Canada 1-3 Business Days
Shipped to USA
  • FREE - 5-7 Business Days - Ground Shipping
  • $25.00 - 2 Business Days
  • $45.00 - Next Business Day Standard*! Arrives AFTER 3PM the following business day!
  • $65.00 - Next Business Day Rush*! Arrives BEFORE 11AM the following business day!

* Arrives on a weekday. Does not arrive on a weekend or major holiday. Saturday arrival may be available to some areas, please chat or call.

Packages Shipped Outside Canada & USA

Pricing to ship packages outside of the USA & Canada depends on the destination. Therefore, we use "real-time rates" for these locations to ensure we provide the lowest shipping fees. Please add an item to your cart and begin the checkout process to see current shipping rates to your country. Our shopping cart will connect to our shipping courier (FedEx or UPS) in real-time to lock in on the lowest shipping rates for this day. If you do not want to do that, and it's during regular support hours, please call or chat, and an agent will gladly provide current shipping rates to your location.

Do Packages Come with Tracking?


All packages ship with either UPS or FedEx. They also come with tracking details to monitor the package. This is at no added cost to you.


Some of the above rates are more expensive than what we are charging today! Add a service to your shopping cart and checkout to get current shipping rates. We will use your shipping address at checkout to find the lowest-cost shipping rates this . Our cart uses "Real-Time Rates" to ensure our fees are up-to-date and priced competitively.

Turnaround Times & Delays


Other delays may include special requests, orders placed on weekends and holidays, order proof requests, acts of nature, etc.

delivery driver with package delivery driver with package

How Are Documents Packaged & Protected During Transit?


All documents are sent in flat unmarked packaging sleeves with reinforced corners to protect the document during transit. This type of packaging is how most schools would mail diplomas and essential documents to students.

Will the Package Mention "Diploma Company"?


As a reminder, just like with billing, any package from us will not mention this website by name or state that "diplomas" or "transcripts" are inside it! We respect your privacy and proudly offer 100% anonymous packaging!

When Are Tracking Details Sent?


Tracking numbers are generated and emailed to customers once a delivery driver scans your package. Please remember that tracking numbers may not be active and traceable immediately. Sometimes it can take a few hours of movement before package updates appear on FedEx or UPS website.