Can I Track My Package?

We assign tracking numbers to packages once they are picked up from our print shop and shipped out to our customers. We understand how important it is for you to know the status of your order, which is why we make every effort to send tracking numbers via email as soon as they become available. However, in some cases, it may take up to 12-24 hours after the package has been shipped for the tracking number to be updated in the system. If you have not received a tracking number or if the tracking number you received is invalid, please don't hesitate to contact us. Our customer support team is available to assist you and ensure that your package is on its way to you.

How Soon Will My Order Leave the Shop?

If you place your order before 1 PM EDT on a weekday, you can expect your package to be shipped out by the close of the same day. However, if you happen to miss our cutoff time, please don't worry. We can still send you a digital copy of your documents on the same weekday. Our goal is to make sure that you receive your documents as quickly and efficiently as possible, without sacrificing quality or accuracy.

What May Delay Shipping?

These factors include special requests, orders placed on weekends and holidays, requests to proof our work before it leaves the shop, acts of nature, and other unforeseeable circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

What Will My Package from DiplomaCompany.com Look Like?

All documents are sent in flat unmarked packaging sleeves with reinforced corners to protect the document during transit. This type of packaging is similar to how most schools would mail diplomas and essential documents to their current students and graduates.

Do You Offer Discreet Packaging?

Yes, there is no mention of this website by name or reference of "diplomas" or "transcripts" being inside it.

What Details are on The Package?

The package will only have the necessary shipping information such as the recipient's name and address, and a return address. There will be no branding or logos of our website on the package.

Shipping & Delivery Details

We understand that our customers need their diplomas and transcripts delivered on time. Here, you'll find a breakdown of our delivery options, complete with shipping fees and more. Learn about our secured packaging process, which ensures the protection of your documents during transit. We also cover the deadlines for our 24-hour turnaround and our delivery guarantee.

Shipping 100% Custom-Made Novelty Diplomas and More is Quick and Simple with Diploma Company

We offer two delivery options for our services:

As a Physical Document: We print, package, and ship the document(s) to your location. Shipping fees, if applicable, are listed below.
As a Digital Copy: Receive an electronic scanned version of the document, delivered to you via email. Additional fees may apply. This option allows us to provide same-day copies.

Available Delivery Times & Current Shipping Fees

We strive to keep shipping costs low and are constantly working to reduce rates. For our U.S. customers, we offer FREE GROUND SHIPPING and OVERNIGHT RUSH at some of the lowest rates available.

Worldwide Shipping

We proudly ship custom documents to customers all over the world. Whether you’re in Canada, Australia, Europe, or any other country, we provide expedited delivery with average shipping times ranging from 2 to 5 days, depending on your location. We ensure fast, reliable, and secure delivery to anywhere in the world.

Check the Latest Shipping Rates

Follow these simple steps to view the most up-to-date shipping rates for your location:

Visit any product page on our site.
Scroll down to the "DELIVERY OPTIONS" section.
Enter your country, region/state, and postal/zip code to see the latest available shipping methods and rates.

Why Check the Product Page?

Since shipping rates can change frequently, checking the product page will give you the most accurate and up-to-date shipping fees, ensuring you get the best rates every time.

Digital Copies Available

If you're concerned about delivery times and costs associated with shipping a physical document, consider opting for a digital copy, which can be sent by the end of the current business day. Additionally, feel free to speak to an agent about possible discounts to help offset some of the costs.

Shipping & Delivery FAQ

Can I Track My Package?
We assign tracking numbers to packages once they are picked up from our print shop and shipped out to our customers. We understand how important it is for you to know the status of your order, which is why we make every effort to send tracking numbers via email as soon as they become available. However, in some cases, it may take up to 12-24 hours after the package has been shipped for the tracking number to be updated in the system. If you have not received a tracking number or if the tracking number you received is invalid, please don't hesitate to contact us. Our customer support team is available to assist you and ensure that your package is on its way to you.
How Soon Will My Order Leave the Shop?
If you place your order before 1 PM EDT on a weekday, you can expect your package to be shipped out by the close of the same day. However, if you happen to miss our cutoff time, please don't worry. We can still send you a digital copy of your documents on the same weekday. Our goal is to make sure that you receive your documents as quickly and efficiently as possible, without sacrificing quality or accuracy.
What May Delay Shipping?
These factors include special requests, orders placed on weekends and holidays, requests to proof our work before it leaves the shop, acts of nature, and other unforeseeable circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
What Will My Package from DiplomaCompany.com Look Like?
All documents are sent in flat unmarked packaging sleeves with reinforced corners to protect the document during transit. This type of packaging is similar to how most schools would mail diplomas and essential documents to their current students and graduates.
Do You Offer Discreet Packaging?
Yes, there is no mention of this website by name or reference of "diplomas" or "transcripts" being inside it.
What Details are on The Package?
The package will only have the necessary shipping information such as the recipient's name and address, and a return address. There will be no branding or logos of our website on the package.

What if my package is late to arrive?

At Diploma Company, we rush to print and ship all requests within 24 business hours. However, custom requests may take longer. Additionally, unforeseen circumstances such as natural disasters or other factors beyond our control may cause delays. If your shipment is delayed, please reach out to our customer support team. We're here to assist you and can reship requests or find other alternatives to resolve the matter.

Assistance with Received Orders

We understand that sometimes our custom document services may not meet your expectations. Rest assured, we offer a satisfaction guarantee along with a hassle-free return policy. For more details, please see our merchant return policy.

Need more help?

If you have any additional questions or need help, feel free to reach out! You can chat with us directly by clicking the button below or give us a call. We're always here to assist.

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