Shipping & Delivery Details : Diploma Company

Time to Make Your Order Plus Time to Ship Determines How Long it Takes To Get Your Package From Us!

How Long Before My Order Ships?

•   No Proof with Order. If you did not request a proof this speeds up the process. Any order placed before our 1pm EDT (Monday through Friday cutoff will leave our production facility that day. Exceptions are Saturday orders which need to be submitted by 'noon on the Friday before.
•   I got a proof or sample. If you requested a sample of your order, this typically delays delivery an extra 1-2 days, although we do work hard to get out proofs as fast as we can. The process takes time as we wait for you to approve our work. Like always, we strongly recommend not getting samples if you are somebody who doesn't check their email regularity. All samples will be sent to you through our ticket system will email alerts reminding you to view your ticket and look over samples. Remember non-checked samples will delay shipping and delivery times.

Other delays may include requests for special paper to be used, custom parts needed for special requested seals, etc.

Shipping Methods and Fees

To get current shipping rates, please go to any one of our product pages. From there, at the bottom, you will see a SHIPPING ESTIMATE tab. use the tab to provide your current country and postal code to see available shipping methods and fees.

How do I Choose My Shipping Method?

When you check out after adding an item to your cart, the cart will collect your shipping address. This address is used to determine available shipping methods. Choose the method that best suits your needs.

How Will You Protect My Document During Transit?

All of our documents are sent in flat unmarked packaging sleeves with reinforced corners to protect it during transit. This type of packaging is how must schools sent diplomas to students. Your package from us will not mention our website or anything about "diplomas" or "transcripts" being inside of it! We respect your privacy and proudly offer 100% anonymous packaging!

How Will I Know My Package Has Shipped?

Tracking numbers are electronically generated and emailed to our customers, once their package is scanned by a delivery driver. Please keep in mind that tracking numbers may not be active and can not be tracked right away. Sometimes it can take a few hours of movement of your package to update online. It is not uncommon for customers to get their package before tracking details are updated through the courier's website.