Shipping & Delivery Details : Diploma Company

Time to Make Your Order Plus Time to Ship Determines How Long it Takes To Get Your Package From Us!

How Long Before My Order Ships?

•   No Proof with Order. If you did not request a proof this speeds up the process. Any order placed before our (Monday through Friday cutoff will leave our production facility that day. Exceptions are Saturday orders which need to be submitted by 'noon on the Friday before.
•   I got a proof or sample. If you requested a sample of your order , this typically delays delivery an extra 1-2 days, although we do work hard to get out proofs as fast as we can. The process takes time as we wait for you to approve our work. Like always, we strongly recommend not getting samples if you are somebody who doesn't check their email regularity. All samples will be sent to you through our ticket system will email alerts reminding you to view your ticket and look over samples. Remember non-checked samples will delay shipping and delivery times.

Other delays may include requests for special paper to be used, custom parts needed for special requested seals, etc.

USA Shipping

• FREE - USA 5-7 Business Days - Ground Shipping (FexEx with Tracking Number)
• $35.00 - USA 2-3 Business Days - (FexEx 2 Day with Tracking Number)
• $45.00 - USA 3-4 Business Days - (FexEx 3 Day with Tracking Number)
• $65.00 - USA 1-2 Business Days - (FexEx Overnight with Tracking Number. Arrives by the end of the following business day.)
• $75.00 - USA 1-2 Business Days - (FexEx Overnight Rush with Tracking Number. Arrives by 'noon of the following business day.) Choose this method on Friday for Saturday delivery.

Canada Shipping

• $40.00 - Canada 1-3 Business Days - (FexEx with Tracking Number)
• $55.00 - Canada 3-5 Business Days - (FexEx with Tracking Number)

International Shipping

• $60.00 - 2-3 Business Days - (FexEx with Tracking Number)
• $70.00 - 4-7 Business Days - (FexEx with Tracking Number)

Some of these posted rates are much higher than you will actually pay with us. To get current rates, be sure to add an item to your cart and checkout. These are marked up guesstimates. Our cart uses REAL TIME RATES to ensure the lowest shipping rates possible. Also, when comparing fees, keep in mind that we only ship with high end carriers like FedEx. You can try to compare our rates with others but of sites with sneak in cheaper methods like the postal service to cut corners. Every item leaves with a high end carrier and comes with package tracking. We have some of the best rates anywhere.

How do I Choose My Shipping Method?

When you check out after adding an item to your cart, the cart will collect your shipping address. This address is used to determine available shipping methods. Choose the method that best suits your needs.

How Will You Protect My Document During Transit?

All of our documents are sent in flat unmarked packaging sleeves with reinforced corners to protect it during transit. This type of packaging is how must schools sent diplomas to students. Your package from us will not mention our website or anything about "diplomas" or "transcripts" being inside of it! We respect your privacy and proudly offer 100% anonymous packaging!

How Will I Know My Package Has Shipped?

Tracking numbers are electronically generated and emailed to our customers, once their package is scanned by a delivery driver. Please keep in mind that tracking numbers may not be active and can not be tracked right away. Sometimes it can take a few hours of movement of your package to update online. It is not uncommon for customers to get their package before tracking details are updated through the courier's website.