How Soon Will My Order Leave the Shop?

If you place your order before 1 PM EDT on a weekday, you can expect your package to be shipped out by the close of the same day. However, if you happen to miss our cutoff time, please don't worry. We can still send you a digital copy of your documents on the same weekday. Our goal is to make sure that you receive your documents as quickly and efficiently as possible, without sacrificing quality or accuracy.

Can I Track My Package?

We assign tracking numbers to packages once they are picked up from our print shop and shipped out to our customers. We understand how important it is for you to know the status of your order, which is why we make every effort to send tracking numbers via email as soon as they become available. However, in some cases, it may take up to 12-24 hours after the package has been shipped for the tracking number to be updated in the system. If you have not received a tracking number or if the tracking number you received is invalid, please don't hesitate to contact us. Our customer support team is available to assist you and ensure that your package is on its way to you.

What May Delay Shipping?

These factors include special requests, orders placed on weekends and holidays, requests to proof our work before it leaves the shop, acts of nature, and other unforeseeable circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your patience and understanding.

Why not use cheaper postal shipping?

We opted for FedEx Priority because it’s faster and more reliable than the cheaper postal options. Sure, many budget services boast flat $20 rates, but they can take weeks to deliver and often don’t provide dependable tracking. With FedEx, most international orders show up in just 4–7 business days, every package is tracked, and customs clearance is a breeze. While the initial cost might be a bit higher, our customers have told us that the speed, security, and discretion of FedEx make it well worth it.

What Will My Package Look Like?

All documents are sent in flat unmarked packaging sleeves with reinforced corners to protect the document during transit. This type of packaging is similar to how most schools would mail diplomas and essential documents to their current students and graduates.

Do You Offer Discreet Packaging?

Yes, there is no mention of this website by name or reference of "diplomas" or "transcripts" being inside it.

What Details are on The Package?

The package will only have the necessary shipping information such as the recipient's name and address, and a return address. There will be no branding or logos of our website on the package.

What if my package is late to arrive?

At Diploma Company, we rush to print and ship all requests within 24 business hours. However, custom requests may take longer. Additionally, unforeseen circumstances such as natural disasters or other factors beyond our control may cause delays. If your shipment is delayed, please reach out to our customer support team. We're here to assist you and can reship requests or find other alternatives to resolve the matter.

Shipping & Delivery Details

We totally get that delivery speed and security are super important. Whether you’re a customer in the U.S. ordering a GED diploma or someone from overseas picking out a replica college degree, we make sure every order is carefully packaged with reinforced corners, shipped with discreet labeling, and comes with our rock-solid 100% satisfaction guarantee.

Fast, Secure Delivery Worldwide

Discreet, reinforced packaging with reliable tracked shipping. Most orders leave the shop the same business day after proof approval.

View Shipping Rates & Times

Order Turnaround & Proofs

Employees performing quality control on a printed diploma

Every order we handle is custom-made and carefully proofed before it ships out. This way, you can be sure your document turns out just the way you envisioned, and it helps us steer clear of any unnecessary reprints.

Proofs Sent the Same Day (Mon–Fri): If you place your order on a business day, we’ll send you a digital proof on the same day.
Customer Feedback Matters: Approve your proof quickly, and we’ll usually ship it out the same day. Just keep in mind that requests for changes or multiple revisions might take a bit longer.
Skipping Proofs: If you decide to skip the proof step, we can go ahead and ship without your approval — but we really recommend taking a look at the proof first to ensure everything is accurate.
Custom Classes & Seal Upgrades: These typically don’t add much time to your order. At most, they might extend fulfillment by just one business day.

Delivery Options – Physical, Digital, or Both

Every order is professionally printed. From there, you can decide how you’d like to receive it:

Physical Copy (Printed & Shipped)

We securely package and ship worldwide with FedEx. Enjoy free ground shipping within the U.S., and you can find the international delivery fees listed below.

Digital Copy (Scanned PDF)

For $20, we’ll create you a same-day PDF scan of your final printed document and send it straight to your email.

Both Together

A lot of our customers opt for both options — getting a PDF right away along with the printed copy delivered right to their doorstep.

Shipping Times & Typical Rates

Below are the most common delivery options by region. These examples reflect typical costs and timeframes for our discreet flat-mailer packaging. Your exact rate is confirmed during checkout, but this chart gives you a clear idea of what to expect before placing an order.

United States

Free Ground (4–6 days), 2-Day, Overnight

Cost: Free / $40 / $60

Canada

1–3 business days

Cost: $50

UK & Europe

4–7 business days

Cost: $50

Australia

4–7 business days

Cost: $50

South Africa

4–7 business days

Cost: $60

Philippines

4–7 business days

Cost: $65

Worldwide (most other countries)

4–7 business days

Cost: $50–$90 (typical)

Region	Typical Delivery	Estimated Cost
United States	Free Ground (4–6 days), 2-Day, Overnight	Free / $40 / $60
Canada	1–3 business days	$50
UK & Europe	4–7 business days	$50
Australia	4–7 business days	$50
South Africa	4–7 business days	$60
Philippines	4–7 business days	$65
Worldwide (most other countries)	4–7 business days	$50–$90 (typical)

You can find the exact fees listed right on the product pages. Just below the order form, you’ll have the option to enter your country and postal or zip code to see rates for any location. Keep in mind that shipping to remote areas usually costs a bit more.

Customs & Declarations

To help you steer clear of any unnecessary duties or delays, we declare international packages as documents valued at just $20. This way, shipments can zip through customs in most areas without a hitch. If you have any specific import questions for your country, our support team is more than happy to help you out before you place your order.

Same-Day Digital Option

Worried woman on the phone stressed about delayed package and shipping costs

Feeling anxious about those pesky international shipping fees or need your document in your hands right away? We totally get it! With our Same-Day Digital Copy add-on, you can skip the wait for delivery drivers, forget about signing for packages, and leave all those customs worries behind.

For just $20, we’ll scan your final printed document and shoot it over to your email by the end of the business day. A lot of our customers love to go for both options: getting a PDF instantly while also having the printed copy sent right to their doorstep.

Learn more about Same-Day Digital Copies →

Shipping & Delivery FAQ

How Soon Will My Order Leave the Shop?
If you place your order before 1 PM EDT on a weekday, you can expect your package to be shipped out by the close of the same day. However, if you happen to miss our cutoff time, please don't worry. We can still send you a digital copy of your documents on the same weekday. Our goal is to make sure that you receive your documents as quickly and efficiently as possible, without sacrificing quality or accuracy.
Can I Track My Package?
We assign tracking numbers to packages once they are picked up from our print shop and shipped out to our customers. We understand how important it is for you to know the status of your order, which is why we make every effort to send tracking numbers via email as soon as they become available. However, in some cases, it may take up to 12-24 hours after the package has been shipped for the tracking number to be updated in the system. If you have not received a tracking number or if the tracking number you received is invalid, please don't hesitate to contact us. Our customer support team is available to assist you and ensure that your package is on its way to you.
What May Delay Shipping?
These factors include special requests, orders placed on weekends and holidays, requests to proof our work before it leaves the shop, acts of nature, and other unforeseeable circumstances beyond our control. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Why not use cheaper postal shipping?
We opted for FedEx Priority because it’s faster and more reliable than the cheaper postal options. Sure, many budget services boast flat $20 rates, but they can take weeks to deliver and often don’t provide dependable tracking. With FedEx, most international orders show up in just 4–7 business days, every package is tracked, and customs clearance is a breeze. While the initial cost might be a bit higher, our customers have told us that the speed, security, and discretion of FedEx make it well worth it.
What Will My Package Look Like?
All documents are sent in flat unmarked packaging sleeves with reinforced corners to protect the document during transit. This type of packaging is similar to how most schools would mail diplomas and essential documents to their current students and graduates.
Do You Offer Discreet Packaging?
Yes, there is no mention of this website by name or reference of "diplomas" or "transcripts" being inside it.
What Details are on The Package?
The package will only have the necessary shipping information such as the recipient's name and address, and a return address. There will be no branding or logos of our website on the package.
What if my package is late to arrive?
At Diploma Company, we rush to print and ship all requests within 24 business hours. However, custom requests may take longer. Additionally, unforeseen circumstances such as natural disasters or other factors beyond our control may cause delays. If your shipment is delayed, please reach out to our customer support team. We're here to assist you and can reship requests or find other alternatives to resolve the matter.

Print shop team inspecting a document together before packaging

Assistance with Received Orders

If your order ever falls short of your expectations, don’t worry—we’ve got your back! Every purchase comes with our satisfaction guarantee and an easy return policy. For all the details, just check out our Merchant Return Policy →

Need More Help?

Our team is available Monday to Friday, from 9 am to 4 pm EST ready to assist you with any questions about your order. Whether you need help picking the right delivery option, tracking a shipment, or anything else, don’t hesitate to reach out. We’re always here and happy to help!

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