At Diploma Company, we recognize the importance of reviewing your order before it departs. Our free proofing service allows you to view, approve, or make changes before the final print leaves.
Select the free proofing option when placing your order. While it takes time to send the proof, it ensures you have the opportunity to approve everything before the final print leaves.
Proofs are sent through our ticket system, allowing private communication with our design team. No special software is needed.
The proof allows you to view the document's format, text, personal details, and signatures. While some elements like paper color and final seals may not be visible, it lets you verify names, dates, and more.
Requested proofs are usually ready before our shipping cutoff if ordered before noon CST. For later requests, contact us via live chat or call 866-687-5403 for possible exceptions.
You have seven days to review and approve our work or request changes. Failure to respond cancels the order, dropping any authorized payments.
Timely communication with our design team is crucial. If issues arise or the team is unresponsive, contact us promptly for resolution.
Whether you choose to request a proof or not, remember. We stand by our work, ensuring your satisfaction with every order. If issues arise upon delivery, we're here to make it right.