How to Preview Your Order with Our Free Proofing Option

At Diploma Company, we recognize the importance of reviewing your order before it departs. Our free proofing service allows you to view, approve, or make changes before the final print leaves.

Requesting a Proof

Select the free proofing option when placing your order. While it takes time to send the proof, it ensures you have the opportunity to approve everything before the final print leaves.

Reviewing Your Proof

Proofs are sent through our ticket system, allowing private communication with our design team. No special software is needed.

Document Formats and Viewing

The proof allows you to view the document's format, text, personal details, and signatures. While some elements like paper colour and final seals may not be visible, it lets you verify names, dates, and more.

Turnaround Time for Proofs

Requested proofs are usually ready before our shipping cutoff if ordered before noon CST. For later requests, contact us via live chat or call +1 3122362892 for possible exceptions.

Approval Timeframe

You have seven days to review and approve our work or request changes. Failure to respond cancels the order, dropping any authorized payments.

Communication and Unresponsive Design Team

Timely communication with our design team is crucial. If issues arise or the team is unresponsive, contact us promptly for resolution.

Opting Out of a Proof

Whether you choose to request a proof or not, remember we offer an unmatched money-back guarantee. We stand by our work, ensuring your satisfaction with every order. If issues arise upon delivery, we're here to make it right.